Internal SOPs · IT onboarding

The IT onboarding checklist you can re-verify in one click every Monday.

IT provisioning runbooks are a special kind of fragile. They span every admin console you operate, from Okta or Entra ID for SSO to Jamf or Intune for device management, plus the ticketing system, the password manager, and the on-call tool, and each one ships redesigns on its own schedule. When a console changes, the runbook quietly lies, and a new hire's first day is where you find out. Workflow Replay captures each provisioning runbook once with a Chrome extension; one click on Replay re-runs the whole workflow against the live admin consoles and refreshes every screenshot in seconds. Your on-call IT team gets a runbook that re-verifies itself.

Install the Chrome extensionSee replay-to-refresh

Provisioning runbooks that survive vendor releases

Provisioning runs for every hire, every contractor, and every role change, and the cost of getting it wrong is an over-permissioned account or a person who cannot work on day one. That makes the runbook itself the deliverable. But it spans identity (Okta, Auth0, Entra ID), device management (Jamf, Kandji, Intune), endpoint security, the wiki, the ticketing system, the password manager, and the on-call rotation tool, and any one of those vendors can change a screen between hires. Workflow Replay captures the runbook once, then refreshes it with a click instead of a re-record.

Monday-morning re-verification

Click Replay on every provisioning runbook on Monday morning before standup. A couple of minutes later the runbook is verified fresh against the live consoles, and any step that broke is surfaced as a visual diff. Your on-call team starts the week trusting the doc instead of discovering mid-setup that a screenshot is from a UI that no longer exists.

Per-step redaction for admin screens

Admin consoles expose secrets you don't want pasted into a share link. Blur tokens, API keys, and customer identifiers region by region, per step. Every Replay run preserves the redaction, so refreshed screenshots stay safe.

Keep reading

Anchor pages and related deliverables across the Workflow Replay site.

Stop maintaining docs by hand.

Install the Chrome extension in one click. Capture your first workflow in 60 seconds. From there, one click on Replay keeps it current — forever.

Install the Chrome extension — free